CUSTOMER MANAGEMENT
Order Tracking. Your customers can
track the status of their order 24 hours
a day! You can provide them with order
notes, shipper tracking numbers and
order status messages.
Customizable
Autoresponders:
- Easily manage all outbound email
messages by creating up to 20
autoresponders!
- Choose from different events
that determine when an email is
sent.
- Set rules that limit outbound
emails to specific conditions.
- Customize the text and format of
each email message.
- Insert the order information of
your choice into email messages.
- Send each email to up to 4
recipients.
- Customize the text that appears
in the "To" and "From" fields.
- Send emails in plain text or
html format.
- Control where emails are
returned in the event they cannot be
delivered.
- Easily enable or disable any
outbound email message.
- Manually re-send autoresponder
messages to yourself or customers at
any time.
Customer Login. Your customers
can create a password protected account,
so they can checkout faster next time
they order. Their address information
will be filled in automatically after
signing in. They can also review their
order history and change their account
settings.
Email Cart.
Your customers can send anyone a link to
their shopping cart. One person can add
items to a cart and the other can pay
for the order. It also comes in handy
when a customer needs to consult with
colleagues, friends or family before
finalizing their purchase.
INVENTORY CONTROL
- Our shopping cart will track and
update available inventory for each
product you sell.
- Set a low inventory warning
level and get notified by email if
inventory is low.
- Prevent customers from ordering
"out of stock" items.
- Advanced inventory
tracking. For example, track
inventory for large, blue shirts
separate from small, green shirts.
REPORTING AND SALES TRACKING
Sales Reports. Quickly view
gross sales, net sales, sales tax
collected, or shipping costs over a
period of time. Choose from a variety of
reports and formats.
Lead Information. Add a "How
did you hear about us?" drop-down box to
your shopping cart. This is a powerful
marketing tool that will enable you to
determine where your customers are
coming from.
Order Tracking.
Our order tracking tool allows you to
integrate any affiliate tracking or
traffic analysis solution within
seconds! Connect your Google® Analytics
account to your shopping cart with the
click of a button!
GIFT CERTIFICATES
- Your customers can buy a gift
certificate and send it to anyone by
email.
- The recipient can apply the gift
certificate when ordering from your
website.
- Orders that exceed the gift
certificate balance can be paid
using other payment methods.
- Gift certificate holders can
check the balance of their gift
certificate at any time.
- Manage all gift certificates and
settings in our secure, web-based
administration area.
- Set the minimum and maximum
amount allowed on gift certificates.
- View, edit and resend any gift
certificate that has been purchased.
- Quickly see which
orders were paid for by each gift
certificate.
DISCOUNTS AND MINIMUM CHARGES
Minimum Order Amount. Set a
minimum order amount that requires
customers to reach a specific dollar
amount per order. For each product, you
can also set minimum and maximum order
amounts.
Volume Discounts. Reward your
customers for purchasing in volume.
Create volume discounts and apply them
toward specific items or to an entire
order.
Promotional
Discounts. Provide select customers
with "Customers Codes" that can be used
to receive a discount when ordering from
your web site. This works great for
customer appreciation sales!
